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SHIPPING POLICY

Shipping Overview

At www.tredswift.shop, we take pride in delivering your carefully curated fashion essentials with efficiency and care. Our team processes orders swiftly to ensure your stylish selections—whether they're everyday staples or seasonal must-haves—reach you in pristine condition. All items are inspected, securely packaged, and dispatched from our fulfillment centers within 1-2 business days after payment confirmation. We partner with trusted carriers to provide reliable delivery services tailored to your needs.

Shipping Timeframe

Processing times may vary slightly depending on order volume, but most shipments are prepared for transit within 48 hours of purchase. Delivery durations are calculated from the dispatch date and exclude weekends or holidays. While regional logistics may occasionally cause minor delays, our standard shipping option typically ensures arrival within the estimated window. For time-sensitive needs, we recommend placing orders ahead of key dates to account for any unforeseen transit variations.

Shipping Costs

We offer transparent pricing with two straightforward shipping tiers:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders of $60+
All costs are displayed during checkout before payment confirmation. Seasonal promotions may occasionally provide additional shipping benefits, which will be clearly communicated on our homepage.

Shipping Regions

Currently, we serve customers across North America and select European countries with plans to expand our reach. Some remote locations or islands may incur extended delivery times or additional charges due to carrier restrictions. During checkout, our system automatically verifies address eligibility. Should your region require special shipping arrangements, please contact our support team at [email protected] prior to ordering.

Order Tracking

Within 24 hours of shipment, you'll receive a confirmation email containing your unique tracking number and a direct link to monitor your package's journey. Our tracking portal provides real-time updates from carrier handoff to final delivery. If you haven't received tracking information within three business days or notice unusual inactivity in your shipment status, please check your spam folder before reaching out to our customer care team.

Delayed or Lost Shipments

While we meticulously plan each shipment, occasional delays due to weather, customs, or carrier issues may occur. Packages marked as "delivered" but not received should first be verified with neighbors or building management. For shipments exceeding the estimated delivery window by more than five business days, contact us at [email protected] with your order number. We'll immediately initiate a trace with the carrier and keep you informed throughout the resolution process.

Customs & Import Duties

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and are separate from your order payment. We declare all packages at their actual purchase value and cannot mark items as "gifts" to circumvent fees. To avoid surprises, we recommend consulting your national customs office for current duty rates before placing cross-border orders.

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